Terms and conditions

DREAMS2REALITY VACATIONS TERMS & CONDITIONS

Renter requirements
for legal and accounting purposes, the person placing the reservation must be the same as the credit/debit card holder. This person is considered to be the guest. All other persons involved with the rental are considered to be the guest’s invitees, and all discussion regarding reservation, cancellation, and damage policies will be discussed with the guest, not the guest’s invitees. The guest understands that Dreams2Reality Vacations rents to responsible adults over the age of 25 ONLY.

Down payment/ payment
Payment is to be paid in full at the time of reservation if arrival date is within 30 days. If reservation is more than 30 days away, half payment is due upon reservation and final payment is due 30 days prior to arrival date. For your convenience you can pay directly from our website. Other forms of payment include: Home Away payments, PayPal, Cashiers Checks or Personal Checks payable to Dreams2Reality Vacations LLC. If paying by check, there must be enough time for the check to clear before you access the unit (usually 10 days). Final payment will be required prior to checking-in to your vacation rental.

Damage policy
As a condition to the rental of all vacation properties, Dreams2Reality Vacations reserves the right to charge the guest’s credit card for any and all uncovered guest/invitee caused losses and damages sustained to the vacation property throughout the duration of their period of occupancy. No Security Deposit is required during your stay. Each property is covered by Damage Protection purchase that is required at the time of booking. This protection provides up to $1,500 in accidental damage that occurs during your stay.  In the event of any uncovered guest/invitee-caused loss or damage to the vacation property, including, but not limited to, undue cleaning, eviction, service calls, service charges, fines/assessments, repairs or replacements, plus all applicable taxes, Dreams2 Reality Vacations is hereby granted the right to charge the guest’s credit card. By written or electronic endorsement of this agreement, the guest hereby agrees to pay for all such charges, as defined above and on the proceeding pages.

Upon arrival
If there are concerns or issues with your rental property, please immediately contact our office at 573-692-0377. Please leave a message if there is no answer. No refunds or considerations are given unless we are notified of problems during your stay.

Emergencies/ maintenance
In the event of a problem getting in the vacation rental or if there are problems with condition or functionality of the vacation rental, please immediately contact Dreams2Reality Vacations office. Please leave a voice message if there is no answer at 573-692-0377. If it is after office hours we will make every effort to return your call as soon as possible.

Arrival time
Check-in is at 4:00 PM. An early arrival may be arranged, pending other reservations and the housekeeping schedule. Please contact us prior to your arrival to make these arrangements. Unless you have specifically arranged for an early arrival time, please do not arrive at the property before your scheduled check-in time.

Departure time
Check-out is at 10:00 AM. Your prompt departure is appreciated so we can prepare the vacation rental for any incoming guests. A late departure may be arranged, pending other reservations and the housekeeping schedule. If you have not arranged for a late check-out, you may be charged a fee for $35 each hour beyond 10:00 AM you are still on property, at a minimum of one hour. If the cabin has not been vacated by 1:00 PM, a fee equal to the rental rate of one day may be assessed.

Cancellations
Power/ weather related cancellation: Dreams2Reality Vacations does not issue refunds due to acts of nature such as: weather, road conditions, snow conditions, power outages or forest fires. We do have optional Trip Insurance you can purchase that would cover these conditions. See Travel Protection on our website for more details.

Disclosure 1:

This plan provides insurance coverage that only applies during the covered trip. You may have coverage from other sources that provides you with similar benefits but may be subject to different restrictions depending upon your other coverages. You may wish to compare the terms of this policy with your existing life, health, home, and automobile insurance policies. If you have any questions about your current coverage, call your insurer or insurance agent or broker.

Disclosure 2:

The travel retailer or InsureStays makes all of the following disclosures to the prospective insured, which shall be acknowledged in writing by the purchaser or displayed by clear and conspicuous signs that are posted at every location where contracts are executed, including, but not limited to, the counter where the purchaser signs the service agreement, or provided in writing to the purchaser.

(i) That purchasing travel insurance is not required in order to purchase any other product or service offered by the travel retailer.

(ii) If not individually licensed, that the travel retailer’s employee is not qualified or authorized to:

(a.) Answer technical questions about the benefits, exclusions, and conditions of any of the insurance offered by the travel retailer.

(b.) Evaluate the adequacy of the prospective insured’s existing insurance coverage.

Number of Guests
Change in number of guests/conduct of guests: guest(s) agrees that more than the number of people stated on the reservation shall not occupy the premises. Unauthorized people at the vacation rental at any time could result in extra charges for each additional guest, in addition to any and all damage, disturbance, and cleaning charges. The rental is not intended for parties, nor gatherings at any time of anyone except those who have paid to occupy the property. Exceptions are made on an individual basis – please contact Dreams2Reality Vacations for prior approval. If there is excessive noise or music, any illegal activity, or evidence of violation of these policies, you may be asked to vacate the premise without any refund and additional charges may be assessed. Please inform us of any change in the number of guests before your arrival to avoid these charges and so the cabin can be prepared appropriately for your group. No exceptions or refunds are given for changes in the number of guests after your arrival.

Linens & towels
Towels, sheets, pillows and blankets are not meant for outside use.

Smoking
Smoking is not permitted in any Dreams2Reality Vacations property.  If there is any tobacco smell in the cabin after your departure, you will be charged a cleaning fee. Oil lamps, candles and incense are not permitted due to the long-lasting odor. If these policies are violated, there will be a charge for excessive cleaning.

Plumbing
Do not put any feminine products in the toilet. Plungers are provided if a clog occurs. Please do not pour grease down the drain.

Right of entry
Guest(s) agree that Dreams2Reality Vacations reserves the right to enter the rental property any time to investigate disturbances, check occupancy, check for damage, to make such repairs, alterations or improvements as we may deem appropriate.

Security & safety risks
Always lock doors and windows when you leave the vacation rental! When you rent the vacation rental, you assume responsibility for it and its contents, as well as your personal property. Always lock the doors and windows when you leave the vacation rental. Dreams2Reality Vacations does not assume any responsibility for injuries resulting from your failure to use due caution. Children must be supervised at all times. Candles are not allowed due to fire hazard.

Indemnification & hold harmless
While Dreams2Reality Vacations and its property owners strive to maintain vacation properties in the finest condition, no guarantees are expressed nor implied regarding suitability or for any particular purpose. All guest(s) and their invitees use the vacation property structures and premises at their own risk. Dreams2Reality Vacations and its property owners shall not be held liable or otherwise responsible in any way for injury to any guest and/or their invitees that is caused or permitted to be caused by the intentional or unintentional acts of said guest(s) and/or invitees, or by the failure of structures, appliances, (including hot tubs and BBQs) furnishings, and/or other equipment, whether by malfunction, misuse, acts of god/nature, and/or are otherwise naturally occurring. No guarantees are expressed nor implied as to the suitability of utilities and other services provided to the vacation properties and adjacent structures and premises. No guarantees are expressed nor implied regarding the suitability/compatibility of materials utilized in the construction of the vacation property and/or its contents. Dreams2Reality Vacations and its property owners shall not be held liable nor otherwise responsible in any way for allergic reactions to guest(s) or invitees, caused or permitted to be caused by materials utilized in the manufacture of the vacation property and/or its contents, nor from mold and/or airborne spores, nor from pet/animal allergens, nor from chemical agents including, but not limited to appliances, linens, carpeting, utensils, fixtures, hot tubs, and/or other equipment. By written or electronic endorsement of this agreement, guest(s) and invitees hereby agree to forever hold-harmless and indemnify Dreams2Reality Vacations and its property owners from and against all claims, demands, loss, liability/responsibility of any kind and character, including cost of defense, arising out of or in any way connected with the guest(s) use of the property.

 

DREAMS2REALITY VACATIONS PRIVACY POLICY
Dreams2Reality Vacations takes the protection and proper use of your personal information seriously. We respect your privacy, and take great care to safeguard information in our possession. Your preferences for use of your information are our highest priority.
Dreams2Reality Vacations does not share customer information (including e-mail addresses) outside of our company unless it is necessary to provide you with our products or services, or we are legally required to do so.
Even within Dreams2Reality Vacations, we restrict access to your information to those individuals who need it to provide you with services. Any third-party companies we must use to provide you with services are required to keep your information secure and confidential.
INFORMATION WE COLLECT
We collect personally identifiable information from you when you register on our website, make a reservation with us, through communications with you. We may also collect personal information about you from other third parties, such as demographic firms, to make our future marketing efforts more efficient.
HOW WE USE YOUR INFORMATION
We use your personal information that we collect to conduct our business and to provide you with the best possible products and services.
COOKIES
Our website uses “cookies.” A cookie is a small data file that websites often store on your computer’s hard drive when you visit their websites. A cookie may contain information (such as a unique user ID) that is used to track the web pages you’ve visited. Information gained from “cookies” may be shared with service providers who perform services on our behalf and within Dreams2Reality Vacations. We use a cookie to help us determine site traffic patterns. This cookie identifies your computer, and contains absolutely no personal information. If you are not comfortable with the use of cookies, you can set your browser to accept no cookies, or tell it to erase all cookies at the end of a session.
You do NOT need to accept or use cookies to use Dreams2RealityVacations.com
SECURITY
We maintain physical, electronic and procedural safeguards to protect the confidentiality and security of personally identifiable information transmitted to us using this website. To guard your information, our website uses Secure Sockets Layer (SSL). SSL encrypts your credit card number, name and address so only Dreams2RealityVacations.com is able to decode your information. Please note that e-mail is not encrypted and is not considered to be a secure means of transmitting credit card information.
To be sure your connection is secure, look at the bottom status bar of your browser window. If you see an unbroken key or a closed lock (depending on your browser) the SSL is active and your information is secure. Most browsers offer additional security alerts as well. If for some reason you are unable to connect to our secure server, please call us at 573-692-0377.
POLICY CHANGES
This policy replaces all previous disclosures we may have provided you about our information practices. We reserve the right to change this policy, and to apply any changes to information previously collected, as permitted by law. If our information practices change in the future, we will notify you by posting the policy changes on our website. This policy was last updated on 12/06/18.
ADDITIONAL INFORMATION
If you’re not comfortable making reservations or inquiries online (and/or would prefer to use the telephone), just give us a call at 573-692-0377.